1. Acceptance of Terms

By accessing Asase.in or placing an order through our website, you agree to be bound by
these Terms & Conditions.
These terms apply to all users, customers, and visitors of the website.

2. Order Confirmation

Order confirmation will be sent via WhatsApp, Email, SMS, or Phone Call.
Customers are requested to verify all order details immediately upon receiving confirmation.

3. Payment Policy

  • Cash on Delivery (COD) is not available on Asase.in
  • All orders must be fully prepaid before processing
  • Payments are accepted only through the online payment methods available on the
    website
  • An order is considered confirmed only after successful payment

4. Return & Refund Policy

  • Return requests must be raised within 24 hours of delivery
  • Returns are accepted only in the following cases:
    o Defective products
    o Damaged products
    o Wrong item delivered
  • The following items are strictly non-returnable and non-refundable:
    o Books
    o Wooden products
    o Customized items
    o Opened attar or perfume bottles
  • Approved refunds will be processed within 7–14 working days to the original
    payment source
  • Customers are responsible for reading product descriptions and usage instructions
    before placing an order

5. Shipping & Delivery

Estimated delivery time and shipping charges will be displayed at checkout.
Delays caused by courier partners, weather conditions, or external factors are beyond the
control of Asase.in.

6. Intellectual Property & Copyright

All content available on Asase.in, including but not limited to:

  • Product images
  • Logos
  • Graphics
  • Designs
  • Text content
  • Videos and digital media
    are the exclusive property of Asase.in.
    Any unauthorized copying, downloading, reproduction, reuse, or distribution of this content
    on any platform is a legal offense and may result in legal action.

7. Eligibility

Users must be at least 18 years of age to place an order on Asase.in, or must do so under the
supervision of a parent or legal guardian.

8. Misuse & Fraud

Any misuse of the website, fraudulent transactions, false claims, or abuse of policies may
result in:

  • Order cancellation
  • Account suspension or termination
    at the sole discretion of Asase.in.

9. Force Majeure

Asase.in shall not be held liable for delays or failure in performance caused by events beyond
reasonable control, including but not limited to natural disasters, lockdowns, strikes,
government actions, or technical failures.

10. Modification of Terms

Asase.in reserves the right to modify or update these Terms & Conditions at any time without
prior notice.
Continued use of the website after changes constitutes acceptance of the updated terms.

11. Third-Party Services

The website may use third-party services such as:

  • Payment gateways
  • Shipping partners
  • Marketing and analytics tools
    Limited customer data may be shared with these services solely for order processing and
    service improvement.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws
of India.
Any disputes shall be subject to the jurisdiction of courts in Saharanpur, Uttar Pradesh.

13. Contact Information

For any questions, concerns, or support requests, customers may contact Asase.in through the
contact details provided on the website.